Global AI, Malaysia Angle / AI news for Malaysia
Google's new voice models list Malay, and price calls by the minute
Google has shipped speech-to-speech and speech-to-text models developers can rent by the minute. Malay sits in both language lists. What is missing is any Malaysian accuracy figure.

In brief
- Google released Gemini 3.8 Live, 3.8 Live Extended Thinking and 3.5 Transcribe to developers on 15 September 2026.[1]
- Audio is billed by the minute: about USD0.005 in and USD0.018 out for the Live models, with Transcribe cheaper again.[1][2]
- Malay appears in the Live API's 99-language table and in the Transcribe locale list as ms-MY, but no Malay accuracy figure is published.[3][4]
Google puts a per-minute price on voice agents
Voice is the interface most Malaysian businesses actually run on. Customers call, voice notes pile up, and staff take orders while doing three other things. On 15 September 2026 Google put new voice models behind that problem, with a published per-minute price.[1][2]
The release covers Gemini 3.8 Live and Gemini 3.8 Live Extended Thinking for speech-to-speech work, and Gemini 3.5 Transcribe for speech-to-text. Nothing in the announcement mentions Malaysia.[1]

What Google released
The announcement names three models. Gemini 3.8 Live is a native speech-to-speech model that Google says can perform tasks while maintaining a conversation. Gemini 3.8 Live Extended Thinking adds configurable background reasoning for longer requests. Gemini 3.5 Transcribe, released a month earlier, is the dedicated speech-to-text model. All are reachable through the Gemini API and Google AI Studio.[1]
Google lists capabilities rather than customers. The Live models support asynchronous function calling, so a tool call runs in the background while audio keeps streaming, plus visual context and what Google calls alphanumeric precision for confirmation codes and claim numbers. Seven integration partners are named for media streaming, a fair measure of the plumbing between a model and a service.[1]

The price is the part to read twice
Google quotes USD0.005 a minute for audio input and USD0.018 a minute for audio output on the Live models, marking the output figure as an estimate based on USD12 per million tokens. The published pricing page repeats both numbers and shows the token rates behind them: USD3.00 per million audio input tokens and USD12.00 per million audio output tokens on the paid tier.[1][2]
Transcribe is cheaper. The pricing page puts Gemini 3.5 Transcribe at about USD0.003 a minute for audio input and USD0.002 a minute for text output, an effective blended rate Google estimates at roughly USD0.005 a minute. The streaming version is estimated at about USD0.009 a minute. A free tier exists for all of them, on the stated condition that free-tier data improves Google's products.[2]

Malay is on the list, without a number
The Live API guide states that the interface supports 99 languages, carrying Malay as ms, Tamil as ta and Indonesian as id. The Gemini 3.5 Transcribe table is different: more than 85 locales, with Malay as ms-MY, Cantonese and Mandarin listed separately, and no Tamil entry at all. Google's blog uses a third figure, 97 or more languages.[3][4][1]
Two documented features matter more than the count. Transcribe handles code-switching inside and between sentences without manual configuration, which is how most Malaysians actually speak, and it accepts a custom vocabulary list of up to 1,000 terms to bias recognition towards company names and product codes. The published word error rates are averages across all supported languages, not Malay results.[4][1]
Why Malaysia should care
Malaysia's National AI Action Plan 2026-2030 puts the problem plainly in initiative I10. Micro, small and medium enterprises make up about 84.4 per cent of all businesses, awareness of AI is relatively high, and adoption stays limited because of talent shortages, cost constraints and uncertainty about where to start. Per-minute pricing removes one of those three. A model that lists Malay is not the same thing as a model proven on Malaysian speech.
Malaysian SMEs running a phone or messaging counter
A voice agent now has a published unit cost, not a project quote. The model time in a five-minute call is a few US cents.[2][1][6]
Practical move: Price one real workflow, such as order-status calls, against the staff hours it replaces.
Malaysian developers and digital agencies
The custom vocabulary list of up to 1,000 terms is the lever for local names, places and product codes.[4]
Practical move: Build that term list from your own recordings, then measure word error rate on Malay and mixed audio yourself.
Contact centre and outsourcing operators
Billing is per minute, and the free tier is documented as feeding product improvement, so data handling is commercial too.[2]
Practical move: Read the paid-tier terms before piloting on real customer audio, and keep recordings to re-test the next model.
What Malaysians can do now
- Record ten real Malay and mixed-language calls from your business and transcribe them before believing any accuracy figure.
- Work out your per-minute voice spend from Google's pricing page, not from a vendor's monthly bundle.
- Check the tier terms before putting customer audio through a free tier documented as improving the provider's products.
What we still do not know
Languages are listed, Malaysian results are not
- No Malay or Malaysian English word error rate is published; the 4.0 and 2.6 per cent figures are all-language averages.
- The language counts disagree: the blog says 97 or more, the Live API guide lists 99, the overview page says 70.
- These are developer models, not a product. No Malaysian availability, local partner or ringgit pricing is named.
Sources
- 1.Build real-time voice applications with Gemini 3.8 Live and 3.5 Transcribe Google, 15 September 2026
- 2.Gemini Developer API pricing Google AI for Developers
- 3.Live API capabilities guide Google AI for Developers
- 4.Audio transcription Google AI for Developers
- 5.Gemini Live API overview Google AI for Developers
- 6.AI Nation 2030: National AI Action Plan 2026-2030 AI Malaysia, 28 July 2026
- 7.File:Pasar Batu 4 1-2 Jalan Klang Lama, Kuala Lumpur 20240221 112858.jpg Wikimedia Commons, 21 February 2024
- 8.File:GoogleTorontoOffice.jpg Wikimedia Commons, 20 May 2015
- 9.File:Call center (8301477546).jpg Wikimedia Commons, 23 December 2012
- 10.File:Penang Malaysia Mini-market-corner-Lebuh-Gereja-and-Lebuh-King-01.jpg Wikimedia Commons, 6 January 2014


